Privacy Policy

Effective Date: 01/07/2025

Le Damas Sweets (“Le Damas”, “we”, “us”, or “our”) is committed to protecting your privacy in accordance with applicable laws of the Republic of Iraq and international best practices. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website https://ledamasiraq.com.

1. Information We Collect

We collect the following categories of personal data:

  • Identifying Information: Name, email, phone number, shipping/billing address.

  • Transaction Information: Orders, payment details (we do not store full card data).

  • Technical Information: IP address, browser type, device info, operating system.

  • Behavioral Data: Pages visited, browsing behavior, cookies, and analytics data.

2. Legal Bases for Processing

Our legal bases for processing your data (as permitted under applicable Iraqi law) include:

  • Contractual necessity (e.g., order fulfillment);

  • Consent (e.g., marketing communications);

  • Legitimate interests (e.g., improving site performance and security);

  • Legal compliance (e.g., tax and financial record-keeping).

3. How We Use Your Information

We use your personal data to:

  • Process and fulfill orders;

  • Manage accounts and respond to inquiries;

  • Send order confirmations and, where consented, promotions;

  • Enhance website performance, security, and user experience;

  • Comply with legal obligations.

4. Sharing & Disclosure

We share information only as necessary:

  • With payment processors and logistics partners to fulfill purchases;

  • With analytics providers (e.g., Google Analytics) to improve our site;

  • With competent authorities if required by Iraqi law or lawful request;

  • In business transfers (e.g., merger or acquisition).

5. International Data Transfers

If your data is transferred outside Iraq, we implement safeguards such as:

  • Contractual protections (e.g., standard contractual clauses or equivalent);

  • Transfers to recipients that provide adequate protection for personal data.

6. Data Retention

We retain personal data only as long as needed to:

  • Complete transactions and provide services;

  • Meet legal and contractual requirements;

  • Resolve disputes and enforce our terms.

7. Your Rights

Subject to applicable law, you may have the right to:

  • Access, correct, or delete your personal data;

  • Withdraw consent (where processing is based on consent);

  • Object to or restrict certain processing;

  • Lodge a complaint with a relevant authority or seek relief before competent courts in Iraq.

To exercise your rights, contact us at iraq@ledamas.ae.

8. Data Security

We use industry-standard safeguards, including:

  • Encrypted communications (HTTPS);

  • Secure server environments;

  • Role-based, restricted access to sensitive data.

9. Cookies Policy

We use cookies to operate our site and enhance your experience.

a. Strictly Necessary Cookies
Essential for core functions (e.g., cart, checkout, authentication). These cannot be turned off.

b. Analytics Cookies
Help us understand site usage (e.g., page views, traffic sources) to improve performance.

c. Marketing Cookies
Support delivery of relevant ads and measure campaign effectiveness; may be set by third parties.

Cookie Preferences
You can manage/disable cookies in your browser settings. Continuing to use our site implies consent to our cookie usage as outlined here.

10. Children’s Privacy

We do not knowingly collect personal data from anyone under 16. If you believe a minor has provided data, please contact us so we can delete it.

11. Policy Updates

We may update this Policy from time to time. Changes will be posted here with an updated Effective Date.

12. Contact Us

Le Damas Sweets
Email: iraq@ledamas.ae
Phone: +964 775 090 2020

Read more